Last updated: September 11, 2024
This Privacy Policy describes how Lustre Salon (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from lustre-salon.com (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you,” “your,” and “yours” refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other action required by applicable law.
To provide the Services, we collect and have collected personal information about you in the past 12 months from various sources, as detailed below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set forth below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligation, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information you submit directly to us through our Services may include:
Certain features of the Services may require you to provide certain information about yourself directly to us. Failure to provide this information may prevent you from using or accessing these features.
We may also automatically collect certain information about your interaction with the Services (“ Usage Data ”). To do this, we may use cookies, pixels, and similar technologies (“ Cookies ”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information related to your interaction with the Services.
Finally, we may obtain information about you from third parties, including suppliers and service providers who may collect information on our behalf, such as:
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to operate our store with Shopify, visit https://www.shopify.com/legal/cookies . We use Cookies to operate and improve our Site and Services (including to remember your actions and preferences), to conduct analytics, and to better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to configure your browser to delete or reject Cookies through your browser controls. Please keep in mind that deleting or blocking Cookies may adversely affect your user experience and may cause some Services, including certain general features and functionality, to malfunction or be unavailable. In addition, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
Please note that while your browser may allow you to transmit such a signal, like many websites, our Site is not designed to respond to it. To learn more about “Do Not Track” signals, you can visit http://www.allaboutdnt.com/ .
In certain circumstances, we may disclose your personal information to third parties for contract performance, legitimate purposes, and other reasons subject to this Privacy Policy. These may include:
In the past 12 months, we have disclosed the following categories of personal and sensitive information about users for the purposes described above in the “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information” sections:
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We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, that content will be public and accessible to anyone.
We do not control who will have access to the information you choose to make available to others, and cannot guarantee that parties who have access to this information will respect your privacy or maintain its security. We are not responsible for the confidentiality or security of any information you make public, nor for the accuracy, use, or misuse of any information you disclose to or receive from third parties.
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions of use. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of any information found on such sites. Information you provide on public or semi-public areas, including information you share on third-party social media platforms, may also be viewable by other users of the Services and/or users of such third-party platforms, without limiting our or any third party's use of them. The inclusion of such links does not, in itself, imply an endorsement of the content of such platforms or their owners or operators, except as otherwise set forth in the Services.
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information provided below to request deletion.
As of the effective date of this Privacy Policy, we do not actually know that we “share” or “sell” (as those terms are defined under applicable law) the personal information of persons under the age of 16.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "absolute security." Furthermore, any information you send us may not be secure during transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may in some cases refuse your request as permitted by law.
You may exercise any of these rights where indicated on our Site or by contacting us using the details set out below.
We will not discriminate against you if you exercise any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as quickly as possible, as required by applicable law.
If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge your complaint with your local data protection authority. For the EEA, you can find a list of supervisory authorities responsible for data protection here .
Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal information is also processed by employees and third-party service providers and partners in these countries.
If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contract issued by the competent authority in the United Kingdom, as applicable, unless the data transfer is to a country deemed to provide an adequate level of protection.
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at contact@lustre-salon.com
For the purposes of applicable data protection laws and unless explicitly stated otherwise, we are the controller of your personal information.